Job Summary
Location
Rajasthan,Jaipur
Experience
0 - 3 years
Job Qualification
Bachelor Of Technology (B.Tech/B.E), Diploma
Skills
Construction And Maintenance Labourers, Other
Salary
Rs. 2.20-4.20
Last Date to Apply
07 Nov 2020
 
Service Engineer - Consumer Electronics
Dtech World
Posted on: 08 Sep 2020
Job Description
Responsibilities

Provide customers with all the information that they require.
Update and maintain customer information in the database.
Handle customer complaints actively and ensure its resolution on time.
Answer customer questions and maintain healthy relationships with the customers.
Review customer accounts for any changes.
Resolve customer complaints on time and ensure the quality of services is maintained.
Handle change in policies of the company and explain them to the customer.
Maintain a record of all the tasks undertaken and submit it to the higher management.

Requirements

Diploma/Degree in engineering or technology.
Minimum 6 months of experience as a Service Executive in consumer electronics industry.
Ability to provide results under pressure.
Excellent communication and interpersonal skills.
Good problem-solving skills.
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