Job Summary
2 - 5 years
University And College Teacher, Information Technology
Last Date to Apply
30 Dec 2020
Analyst, Customer/Technical Training
Posted on: 31 Oct 2020
Job Description

Job Description :

Join us as a Analyst, Customer Technical Training on our Ed Services team in Bangalore to do the best work of your career and make a profound social impact.
Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our Culture Code unites us and makes us a great family of companies and a great place to work. Its how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.
Join us as a Technician on our Technical Support team in Bangalore to do the best work of your career and make a profound social impact.
What youll achieve
DellTechnologiesEducation Servicesis alearner-centric organization that empowers our learnersboth internal and externalto pursue self-directed learning paths, consume more impactful training and maximize the value derived from it.
Weaccomplish ourmission by consultingwith learners, stakeholders, and technical SMEs to define, design and develop optimal learning solutions to meet their needs. We followAGILE development framework across Education Services to ensure speed, flexibility and continuous improvement. We apply the right tools to support our modernized approach to learning. We create modern digital learning outputs with defined use cases and deliverables to meet targeted learning needs
You will:
  • Delivers, designs, authors or edits basic, intermediate and advanced e-learning, web- based and classroom curriculum to a variety of audiences including employees, end-user customers, partners, resellers, distributors or systems integrators
  • Proficient in content development in a team environment
  • Developing content that is more engaging to the learners.
  • Develop timely and technically accurate training content

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:
Essential Requirements:
  • Working knowledge of Scrum and Agile process
  • Working knowledge of Content development, editing and publishing tools
  • Experience: 2+ years and Exposure to Instructional Design/Content Development is Mandatory
  • Experience in creating simulations
  • Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams
  • Excellent verbal and written communication skills
  • Understanding of Instructional Design Concepts, Adult Learning Theory and apply it to technical training

Desirable Requirements:
  • Instructional Design and Content Development Skills
  • Good Writing and Communication Skills
  • Ability to interact with team members and stakeholders that are both internal and external
  • Experience with articulate 360 would be a plus.

Heres our story; now tell us yours
Dell Technologies is a unique family of businesses building a brighter digital tomorrow. Our organization is made up of more than 150,000 people, located in over 180 locations around the world. Were proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
Whats most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didnt stop there. We are helping customers move into the future with multi-cloud, AI and machine learning by creating industry-leading products, infrastructure solutions and services. Join us and become a part of whats next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.
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