Job Description
Job Description
Skill required: Insurance - Group Life Insurance
Designation: Management Level -
Associate Manager
About Accenture Operations In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the
others are Strategy and Consulting, Interactive and
Technology. Visit us at
What would you do? You will be aligned to our Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios.
The Insurance team helps clients and organizations transform their insurance operations into a digital, cost-efficient, agile operating model that helps drive sustainable growth and redefine customer experience. This team provides expertise in the areas of employee benefits, life and annuity, property and casualty and retirement services.
The Group Life Insurance Team is focused on developing and delivering solutions related to group life insurance for a group of individuals, such as employees from a single company. The team works on Onboarding, Enrollment, Application of Payments, and Bills review received from the client as per guidelines. The team also works on the timely delivery of tasks and maintaining accuracy as per the required standards.
What are we looking for?We are looking for individuals who have the following skillset:- Learning Operations
- Ability to perform under pressure
- Problem-solving skills
- Detail orientation
- Ability to establish strong client relationship
It would be a value add if you are proficient in:- Instructor Led Training
- Learning Delivery Strategy
- Learning Experience Design & Development
Roles and Responsibilities - In this role, you need to analyze and solve moderately complex problems
- You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures
- The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals
- You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions
- You will need to monitor & drive team performance, including throughput and quality as per defined metrics
- Your primary upward interaction is with a direct supervisor or team leads
- You will generally interact with peers and/or management levels with clients or internal stakeholders
- You will be provided with minimal guidance when determining methods and procedures on new assignments
- Decisions that you make often impact the team in which they reside and occasionally impact other teams
- You would be managing medium-small d teams and/or work efforts at a client or within Accenture.
Please note this role may require you to work in rotational shifts.
Qualifications
Any Graduation/Master of Business Administration
