Job Summary
Andhra Pradesh,Hyderabad
6 - 9 years
Sales And Marketing Managers, Other
Last Date to Apply
09 Dec 2020
Manager, Account Management
Posted on: 10 Oct 2020
Job Description

Job Description :
We are looking for a seasoned and inspirational Manager to provide leadership to a Seller recruitment function for our EU Business. The role will own building strategy for the function, interface with EU sales and business leaders, work closely with product teams to drive product development that matter to our Sellers, and own delivering results through an extended team of Managers/Account Managers. The successful candidate will have to thrive in an ambiguous environment, be able to think big to build/contribute to multi-year business strategies, be able to influence and work with multiple internal teams, and develop processes and mechanisms that are scalable, and improve Seller Experience. Further, the ideal candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when theyre building, developing and managing high-performing teams.

Roles & Responsibilities:

Business planning and leadership:
Owns business planning, goal development, and building strategy for the function. . Modeling, and forecasting business metrics for the purpose of making strategic decisions to grow Seller business

Analyze Seller and program performance trends, diagnose root cause of performance and create actionable plans for operational improvements

Establish partnerships with internal sales team leaders across EU and identify opportunities to help unmanaged Sellers onboard onto strategic programs, and be successful
Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.

Uses data to provide insights to business leaders, and is able to effectively represent the function in various forums (WBRs/MBRs/QBRs etc.)

Takes data driven decisions to prioritize strategic initiatives, focus areas etc.

Lead an extended team of Managers and Account Managers, Team Leads to meet Seller recruitment goals (launches/Revenue/program adoption etc.)

Leads recruiting and hiring efforts across direct team and broader organization

Develop weekly metrics to track critical inputs and outputs and report out in weekly business reviews and regular flash reports to senior management

Process Excellence:
Collaborate with other internal departments to support the improvement of tools and processes to enhance the Selling Partner experience and drive productivity for Account Managers
Identify, quantify, and define feature enhancements and new products to improve our service offerings based on customer feedback, data analysis, and feature gaps with competitive products
Implement account management best practices and SOPs into the business development framework

Basic Qualifications :
Bachelors degree
6+ years of relevant professional experience with a focus on building business strategy, and sales and account management at scale
Demonstrated success managing a team with a track record of developing a high performing team.
Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment
Experience in business planning, building sales strategy, and working with multiple internal and external stakeholders
Experience using analytical, sales, and productivity metrics to drive effective business decisions
Strong attention to detail and excellent problem solving skills
Strong written and verbal communication skills. Proficiency in composing concise, accurate and appropriately targeted responses.
Preferred Qualifications :
Master's degree
E-Commerce experience preferred
Program management experience

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